How it Works

F.A.Q. for registered members (Frequently Asked Questions)

Q: How can I register on the site?

Registration is free! Push the Registration link in the main menu.

 

Q: What does the registration here give me?

If you are registered, you may do the following:
- change your profile data.
- communicate in Group Chat and Private Chat rooms anytime the readers are online.
- get notifications to your e-mail when your favorite reader is online.
- renew your account and check the chat history.

 

Q: Do I need a cam to talk to the readers in a chat room?

It is not necessary to have a cam just for talking. However if you do have it you may interact with the reader for a better experience.

 

Q: I just registered. How can I access my profile/account?

Use the login form

 

Q: I just registered but forgot my password. How can I reset it?

Use the "reset password" form. Use the email you wrote in the field during the registration and you will get the information sent to your e-mail address.

 

Q: I want to get a Private Reading but the system says I have no credits in my account. How can I add credits?

You may do this on the Add Funds page.

 

Q: I have got a problem which I can not solve even after reading the FAQ. 
Use the contact page to talk to the site administration. Or go to the support desk on the who's live now area for immediate assistance.


Find your way forward

Choose your reading experience

A little daily guidance or a deeper personal reading. Choose the pace and format that feels right for you.

A free daily horoscope for every registered member. Bronze, Silver and Gold all receive an original general Sun-sign horoscope each day. Registration and sign-in are required. Viewing your horoscope does not use your requested-reading allowance.

Your starting point

Bronze

FreeIncluded with your account

A moment of insight, every day.

  • One requested text reading each day: one-card tarot or general astrology.
  • Ocean Waves background sound.
  • Reading status, daily allowance and weekly activity display.
  • No audio or avatar-video readings.
More ways to listen

Silver

US$9.99every 30 days

Available to registered customers

  • Unlimited standard text readings.
  • Five audio readings daily, each including its written version.
  • One-card tarot, general astrology and reflective guidance.
  • Sophia and Michael voices.
  • Seven background sounds.
  • Private audio/transcript downloads, reading status and allowance displays.
The full experience

Gold

US$19.99every 30 days

Available to registered customers

  • Unlimited standard text readings and ten audio readings daily.
  • All five voices/avatars: Sophia, Emma, Nova, Michael and Liam.
  • One-card or three-card tarot, general astrology and reflective guidance.
  • One personal AI avatar video reading per week, with optional birth-chart personalization.
  • One linked follow-up question within seven days of the weekly video's delivery; audio/text by default, with an optional video reply.
  • Eight approved sounds available now; expanding to twenty.
  • Private video/audio/transcript downloads and reading/allowance status.
Good to know

Questions about your readings

Details about allowances, downloads, and membership changes.

Where do I find Tarot, Astrology and Horoscope?

Sign in and choose AI Readings from the customer menu. Use the Tarot, Astrology or Horoscope tab. Active memberships unlock their included services. Approved test accounts can preview tiers without purchasing or changing a membership.

How do daily and weekly allowances work?

Daily allowances reset at midnight Pacific (America/Vancouver). Unused daily readings do not roll over. Silver and Gold have separate audio allowances; an audio reading and its written version count as one audio reading. Standard text requests are unlimited for paid members, with one active request at a time and at least ten seconds between new requests. Automated abuse is not allowed. Gold's weekly video resets on Monday at midnight Pacific and is separate from daily readings. Failed generation releases its allowance.

Can I download my reading? What if my membership ends?

You can download the written version. Audio recordings remain available for 180 days and video recordings for 90 days from delivery, with exact expiry dates shown beside each file. After membership ends, an active signed-in account can still download its previously delivered recordings until those deadlines. Files you have already downloaded stay on your device.

Is astrology personalization required?

No birth details are required for tarot, reflective guidance or general Sun-sign astrology. The Gold weekly video's optional birth-chart choice requires your consent, birth date and a verified birthplace. Birth time is optional. A general horoscope is not a personal natal chart.

Are these human reader sessions?

AI readings are generated spiritual reflections, not live human sessions or guaranteed predictions. Human-reader appointments are booked and paid separately through the existing site services.

Can I buy Silver or Gold now?

Sign in, open AI Readings and choose Explore upgrades to subscribe securely through CCBill. Silver is US$9.99 and Gold is US$19.99 every 30 days, automatically recurring until cancelled. Payment is separate from wallet credits. Included benefits activate only after the server verifies payment. Manage or cancel auto-renewal through CCBill Consumer Support.

How do I cancel or switch Silver and Gold?

Manage auto-renewal through CCBill Consumer Support. Cancelling renewal keeps your included benefits until the paid period ends. To change plans, cancel renewal first, wait until your paid benefits end, then choose the new plan from AI Readings. Immediate prorated plan changes are not offered at launch. Prices are in US dollars and renew every 30 days, rather than each calendar month.

F.A.Q. for the Readers (Frequently Asked Questions)

 

Q: Do I need a webcam to become a reader on the site?

Yes you will need a webcam or phone with a webcam as well as an internet connection. For complete details regarding setting up your system please refer to our Reader "How to" documents located on the Reader profile page.

 

Q: I would like to register on the site as a reader How can I do that?

Please fill in the registration form, then fill in the fields of your profile, upload your headshot and any other promotional pictures and finish the registration.
Readers complete an ID, selfie and age check with Didit or Stripe Identity. One approved check marks Identity Verification complete; finish the other required registration steps before starting as a reader.

 

Q: How can I log in my to my Reader account?

Use the Reader link at the bottom of the page.

 

Q: I forgot my reader password. What should I do?

Use the "forgot password" form.

 

Q: What are some of the tools we offer to help make money?

Earn 20% more per sale by bringing your exisiting customers, also refer other readers and earn another 5% of the readers sales for the life time of the referred reader.

 

- Pay per min phone

- FanClub                         - Ai live avatar

 

We also offer live customer and reader support to answer and assist with any tech or site related questions.

 

Q: Can I use OBS and WebRTC/browser camera at the same time?

No. Please use only one broadcast method at a time.

 

If you are broadcasting with OBS/RTMP, OBS may take control of your camera or video source. In that case, the browser/WebRTC camera option may appear offline or unavailable. This is expected.

 

If you want to broadcast directly from your browser using WebRTC, close OBS or make sure OBS is not using the same camera/video source, then refresh the broadcast page and start the browser camera broadcast.

 

Simple rule:

 

    • Use OBS/RTMP when you want to stream through OBS.

 

    • Use WebRTC/browser camera when you want to broadcast directly from your browser.

 

  • Do not try to use both at the same time with the same camera.

 

Packages for Readers: Bronze, Silver, Gold and Platinum

Packages for human readers building their own practice. These are separate from customer AI reading memberships.

Paid reader enrollment is open · secure recurring payments through CCBill

Compare benefits across the columns. On a narrow screen, scroll the table sideways to see every package.

BenefitBronze Package for ReadersSilver Package for ReadersGold Package for ReadersPlatinum Package for Readers
PriceFreeUS$29.99 every 30 daysUS$59.99 every 30 daysUS$99.99 every 30 days
Written drafts and AI revisions30 per 30 days100 per 30 days200 per 30 days300 per 30 days
Generated audioNone60 minutes per 30 days180 minutes per 30 days360 minutes per 30 days
Reading avatar videoNoneNone30 minutes per 30 days60 minutes per 30 days
Promotional avatar videoNone1 per rolling 7 days, up to 30 seconds4 per rolling 7 days, up to 30 seconds each1 per rolling 24 hours, up to 60 seconds; maximum 30 per 30-day period
Introductory profile videoNoneOne total, up to 30 secondsOne total, up to 45 secondsOne total, up to 60 seconds
Branded still imagesOne complimentary image per reader, total20 per 30 days45 per 30 days60 per 30 days
AI revisions after initial draftNone1 per project2 per project5 per project
Media generations per format and project1 including original2 including original3 including original5 including original
VoicesNone for generated audioSophia and MichaelAll 5 available voicesAll 5 available voices
Private media library100 MB1 GB3 GB5 GB
Reader website———One template-based site with booking links, 1 GB website storage and SSL
Branded email———3 mailboxes, 1 GB each, with webmail and spam filtering
Website backup and domain———Daily backups kept 7 days. Connect your own domain; registration and renewal are separate.

All packages require an approved reader profile. Every generated draft can be manually corrected and reviewed before approval. Promotional video allowance is separate from reading-video minutes; the introductory video is separate from recurring ads. Paid enrollment is available to approved readers through CCBill checkout. Your package activates after payment verification. Platinum website and email setup is arranged by our team after activation.

Reading assistant workflow

Generate a tarot, general astrology or reflective-guidance draft, make corrections, and create included audio/video. Review and approve the package before making a private delivery link for an existing registered customer. This workspace does not calculate personal natal charts.

Promotional studio workflow

Enter the promotion, choose a voice and platform, review the script, and generate a branded still image, audio message or included avatar video. After approval, download the files for your social account. Automatic posting, bulk marketing email, custom website development and paid advertising spend are not included.

Successful generations and replacements use package allowances; failed generations release them. Manual text corrections use no AI allowance. Weekly and daily advertising slots use rolling windows and do not accumulate. Customer reading jobs receive processing priority. Audio files remain available for 180 days; videos and still images for 90 days, with exact deadlines shown.

Paid packages renew automatically every 30 days until cancelled. To switch paid tiers, cancel renewal, retain benefits until the paid period ends, then select the new plan. No immediate prorated switching is offered. Choosing a preferred package does not start a subscription.

Reader memberships AI Settings

F.A.Q. for Studio managers (Frequently Asked Questions)

Q: I want to register on your site as a Reader manager. How can I do this?

Do you have Readers that you would like to register and manage on our web site or your own web site. Please apply and fill out the registration form as a Studio on the Studio manager page located at the bottom of the home page. 
The account of each manager will be checked by the administrator. After the approval it will be activated.

 

Q: How can I log in to my manager account?

Goto the home page and click the Studios button at the bottom of the page.

 

Q: I forgot my manager's password. What should I do?

Use the "forgot password" form.

 

Q: What are the requirements to qualify as a Studio?

To qualify as a Studio on TarotAndAstrology.com, you must actively manage a minimum of three (3) readers. All readers associated with the Studio must be active and working on the platform on a monthly basis.

 

Readers working under a Studio arrangement must receive no less than fifty percent (50%) of the fees collected for their services through the platform.

 

Studios may provide facilities, equipment, technical assistance, training, promotion, scheduling, or other support services to their readers. Any agreements, fees, rental arrangements, service contracts, or other business relationships between a Studio and its readers are strictly independent of TarotAndAstrology.com.

 

TarotAndAstrology.com is not a party to any agreement between a Studio and a reader, does not guarantee the terms of such agreements, and is not responsible for disputes, obligations, payments, services, facilities, or arrangements made outside of the platform. The only obligations authorized and guaranteed by TarotAndAstrology.com are those provided through the platform itself and governed by its published policies and terms of service.

 

TarotAndAstrology.com reserves the right to review Studio status and reader activity to ensure compliance with platform policies.

 

Q: Does TarotAndAstrology.com approve or guarantee agreements between Studios and readers?

 

No. Any agreement between a Studio owner, manager, podcasting studio, broadcast facility, or third party and a reader is a private arrangement between those parties. TarotAndAstrology.com does not negotiate, approve, guarantee, monitor, or enforce such agreements and is not responsible for any disputes or obligations arising from them. Readers and Studios should clearly document any outside arrangements independently.

 

Reader FAQ: joining and using the free side

These are the spaces in your reader account. Start with the four joining steps. Payee Info is also required before starting live. The other pages let you manage your profile, explore membership tools, and create content. Opening a setup page does not by itself start a paid subscription.

Required steps to join

1. What is Registration Info for?

Create your reader login and enter the contact details used for your account. Use an email address you can access, and keep your login private. This page starts your application; it does not make your reader profile live by itself.

2. What goes in Personal Info?

Enter your accurate name, current address, and other details requested on the form. Canadian readers must complete the applicable taxpayer ID field. This information supports account and payout administration, so review it before saving. If your details change, return to this page and update them.

3. How does Identity Verification work?

Choose Didit or Stripe Identity; only one successful live check is required. Have a valid government-issued photo ID and a phone or device with a camera. Follow the provider's prompts to photograph your document and take a selfie. Readers must be at least 18. When the provider finishes, return to the reader page and wait for our site to confirm the result. A green Completed label means this step is complete. If the result needs review, follow the message on that page before trying another paid check.

4. What is the Questionnaire for?

Describe the readings you offer. Choose your main category and languages, add relevant specialties, and explain your reading style and expertise in your own words. The age field shown here is a public-facing profile setting; it does not replace the identity and age check. Complete the fields marked as required, then save the page.

Set up your reader account

What is Payee Info?

Complete this required setup page before starting live. Use it for the details needed to receive reader payouts. Check that the payee information is accurate and belongs to you or your authorized business. This page is separate from the customer's payment checkout and from the ID verification provider.

What does Block Visitors do?

Choose locations whose visitors you do not want to reach through your reader account. Review the choices carefully because blocking a location can reduce who can find or contact you. This preference does not change your legal residence, tax details, or age-verification requirement.

What are Reader packages?

This page shows your reader membership and the available Bronze, Silver, Gold, and Platinum packages. Every reader starts in Bronze, the free tier. You can expand your tool list by joining a paid membership. Silver adds generated audio, more written drafts and images, and short promotional video. Gold adds reading avatar video, more audio and media, and higher allowances. Platinum adds the highest allowances plus a template-based reader website and branded email setup. Compare the reader package table before choosing; selecting a preferred tier alone does not start a subscription. Paid enrollment uses a separate checkout and activates after payment verification.

What are AI Settings?

Review the AI options available to your reader account and the preferences for assisted content. AI tools support your work; you remain responsible for checking and approving anything you publish or deliver. Your available generations depend on your reader package.

What is Create a Reading?

Prepare an assisted reading for an existing registered customer. Start a draft, read and correct it, then choose only the media types included in your package. Review the result before approving a private delivery link. The written draft is a starting point, and this workspace does not calculate a personal birth chart.

What is Promotional Studio?

Draft content to promote your reader profile on your own social accounts. Enter a topic, review and correct the message, optionally create package-included media, approve it, then download it. The studio does not automatically post to social networks. Media generation uses the allowances shown in your package.

What is available on the free Bronze side?

Every reader starts in Bronze. The published free package includes 30 written drafts per 30 days, one complimentary branded still image per reader in total, and 100 MB of private media storage. Generated audio and avatar video are not included in Bronze. A reader still needs an approved profile before using generation tools. The package comparison has the current allowances and paid options.

If a page says an allowance is unavailable, check your package before generating media. You can still use the ordinary profile and setup pages without buying a reader package.