Reader Manager Agreement

This agreement applies when an applicant selects the Reader Manager (5%) role on TarotAndAstrology.

Reader Manager Responsibilities

1. Reader Manager receives 5% of the total sales of the reader or readers they manage, where applicable.
2. Reader Managers must have and maintain at least 3 working readers monthly. The Reader Manager may also be included as one of the working readers.
3. Reader Managers are expected to help readers with camera quality, sound, system settings, background, lighting, camera-angle setup, and similar onboarding or presentation support.
4. Reader Managers may encourage readers to improve presentation, scheduling consistency, responsiveness, and approved site use, but readers remain responsible for their own equipment and workspace unless a separate Studio Manager arrangement applies.
5. Reader Managers help readers get online and stay active where possible through practical support, onboarding guidance, and appropriate scheduling encouragement.
6. Reader Managers help monitor the free chat rooms of the readers they manage for abusive or disrespectful clients and direct clients who may need site assistance to the support desk when appropriate.
7. Reader Managers may support reader verification, approval, and blue-check processes only where authorized by the site.
8. Reader Managers must maintain respectful communication with readers, clients, support staff, studios, and site administration.
9. Reader Managers must not make false promises about earnings, results, reader approval, client traffic, spiritual outcomes, site placement, or guaranteed income.
10. Reader Managers must not collect customer payments outside the approved TarotAndAstrology website systems.
11. Reader Managers must not interfere with site billing, reader payouts, customer accounts, support investigations, or compliance reviews.
12. Reader Managers must report serious technical, safety, fraud, abuse, privacy, confidentiality, or compliance concerns to the support desk or site administration.
13. Reader Managers understand that private arrangements outside the TarotAndAstrology website/program are not managed by the site unless separately approved in writing.
14. Reader Manager does not control reader payout unless separately authorized through an approved Studio Manager arrangement.

Relationship to other policies/agreements

This agreement is part of the broader TarotAndAstrology platform framework and works together with applicable site rules, privacy rules, refund-related operating rules, reader/practitioner requirements, and other platform policies.

Private arrangements outside the platform are not managed by the site unless separately approved in writing, and site review or enforcement actions do not make the site a party to private off-platform disputes.

Purpose and permitted use

The Reader Manager role is a reader-support, account-support, and approved-site-use role. It is intended for onboarding help, support coordination, quality checks, profile/support-tool use where authorized, and related reader-management functions inside approved TarotAndAstrology systems.

Reader Manager wording does not grant control over studio premises, keys, equipment ownership, deposits, insurance, lockout rights, facility management, or studio property unless separately authorized in writing through an approved arrangement.

Access and security

Reader Managers may access only the site accounts, profile tools, support tools, chat areas, and other platform functions that are specifically authorized for their role.

Reader Managers must keep credentials secure, avoid unauthorized account sharing, report suspected unauthorized access promptly, and use approved systems only. This section concerns account and platform access, not physical premises or facility-control rights.

Technical standards

Reader Managers must maintain reasonable technical readiness for approved role functions, including the ability to help readers with basic camera, sound, connection, and presentation troubleshooting where appropriate.

Reader Managers may guide readiness and quality expectations, but this agreement does not imply that the Reader Manager supplies studio space, owns equipment, or is responsible for a reader's physical worksite or private hardware unless separately approved in writing.

Privacy and confidentiality

Reader Managers must protect customer information, reader information, company records, support information, and other confidential or non-public information obtained through the role.

Information may be accessed, used, or disclosed only for authorized business purposes, and suspected privacy or confidentiality breaches must be reported promptly.

Customer data / records handling

Reader Managers may access customer data or internal records only to the extent reasonably necessary for approved role functions and must use approved systems only.

Reader Managers must not export, copy, retain, or create unofficial records outside approved systems without written authorization.

Compliance with law and platform policies

Reader Managers must comply with applicable law and all applicable platform policies, compliance requirements, account rules, and safety expectations.

Reader Managers must not engage in conduct that jeopardizes customers, readers, support operations, data security, or the platform.

No solicitation / no customer diversion

Reader Managers must not divert customers or readers away from approved platform systems for related services, bookings, or payments.

Reader Managers must not use platform-acquired contact information for unrelated promotion, off-platform solicitation, or attempts to bypass platform fees, payment flows, support processes, or site rules.

Dispute resolution

Role, account, compliance, customer-service, or site-operation disputes relating to this Reader Manager role should be raised through the platform's designated support or administrative channels first.

The site may review available platform records and may take interim operational steps while a role-based dispute is reviewed. Private off-platform arrangements are not managed by the site unless separately approved in writing, and this Reader Manager section does not govern studio-property or equipment claims.

General provisions

If any provision of this agreement is found unenforceable, the remaining provisions remain in effect to the extent permitted by law.

A failure to enforce one provision is not a waiver of future enforcement, and this agreement works together with incorporated platform policies and approved written updates.

Electronic signature / clickwrap acceptance

Electronic acceptance, click-through acknowledgement, and similar online consent methods may constitute binding acceptance of this agreement to the extent permitted by law.

Electronic records of the selected role, acknowledgement, agreement text, version, timestamp, and related account details may be kept for verification, compliance, and dispute-review purposes.

Notices

Formal notices relating to this role may be provided by the platform through designated written channels, account notices, or other approved contact methods.

Reader Managers must keep contact information current and monitor designated contact channels for important notices relating to compliance, account status, or agreement updates.